amd Privacy Policy
This page describes what we collect when you use amd and how we keep that data protected. We collect information to verify your identity, process deposits and withdrawals, and provide customer support. Our commitment is to handle your data transparently and securely throughout your time on amd.
We understand that privacy matters when you engage with any online platform. amd operates across multiple Indonesian cities—Jakarta, Surabaya, Bandung, Medan, and Semarang—and we apply the same data protection standards to all users. This policy sets out what we do, who has access to your information, and what rights you have.
Our amd platform stores data on servers that may be located outside Indonesia. We use encryption and industry-standard security practices to protect your information from unauthorised access. We do not sell your data to third parties for marketing purposes.
What We Collect on amd
When you open an amd account, we collect your email address, full name, date of birth, and identity document details (such as your national ID number). We ask for this information to verify your identity and comply with regulatory requirements in your jurisdiction. We also collect your phone number and residential address to keep your account secure and to contact you about account activity.
When you deposit funds on amd, we collect information about your payment method. If you use DANA, e-wallet, mobile banking, or local payment, we record the transaction but do not store your e-wallet credentials. If you use bank transfer via online payment, e-wallet, mobile banking, or local payment, we record your bank account details (name and account number) only to process your withdrawal requests. We also collect data about your activity on amd—games you play, markets you view, and bets you place. This information helps us understand platform usage and detect fraud.
We do not store your password in plain text
amd encrypts your password and never displays it back to you. If you forget your password, we send you a secure reset link via email.
How We Use Your Data
We use your email and phone number to send you account notifications—login alerts, deposit confirmations, withdrawal status updates. We use your identity information to verify you are over the legal age required in your jurisdiction and to comply with anti-money-laundering regulations. We use your payment method details to process deposits and withdrawals only.
We use your activity data to improve amd, detect fraudulent accounts, and comply with our legal obligations. We do not use your data to send you marketing emails unless you have explicitly opted in. You can manage your email preferences in your amd account settings at any time.
Third Parties and Data Processing
amd works with payment processors, identity-verification providers, and hosting services to deliver the platform. These third parties process your data only on our instructions and are bound by confidentiality agreements. For example, when you deposit via online payment or e-wallet, those e-wallet providers process your transaction; we do not store your e-wallet credentials, but we do record that a transaction occurred.
We may share your data with law enforcement or regulators if we are legally required to do so. We do not share your data with advertisers or data brokers. Our hosting provider stores amd data on servers that may be located outside Indonesia; we ensure these servers meet international security standards.
Your Rights and Our Commitments
You have the right to access, correct, or delete your personal data on amd. To request access to your data, contact our support team through your amd account dashboard. We will respond within a reasonable timeframe (typically within seven business days). You can also request that we delete your account and associated data, though we may retain some information to comply with regulatory obligations.
Key points about amd privacy
- We collect data only for account verification, payment processing, and regulatory compliance
- Your password is encrypted and never displayed to you or our staff
- We do not sell your data to marketers or third-party advertisers
- Payment processors and identity-verification providers handle data under strict agreements
- You can request access, correction, or deletion of your data at any time
Cookies and Tracking
amd uses cookies to remember your login session and to track your activity on the platform for security purposes. These cookies help us detect fraudulent logins and improve your user experience. We use session cookies (which expire when you close your browser) and persistent cookies (which remain until they expire or you delete them). You can disable cookies in your browser settings, but some amd features may not work properly without them.
Data Retention and Account Closure
We retain your data for as long as your amd account is active. If you close your account, we retain your transaction history and identity information for a period required by law (typically five to seven years) to comply with anti-money-laundering regulations. After this period, we delete or anonymise your personal data.
Contact amd
If you have questions about our privacy practices or wish to exercise your rights under this policy, contact amd support through your account dashboard. You can also email our data protection team. We will respond to your request within a reasonable timeframe. If you believe we have mishandled your data, you have the right to lodge a complaint with your local data protection authority.
amd's services are available only where local law permits. This privacy policy applies to all users of amd, regardless of their location. We comply with the data protection laws applicable in your jurisdiction.
This policy was last updated on 30 May 2026 and may be updated periodically. We will notify you of material changes via email. Your continued use of amd after such updates constitutes your acceptance of the updated policy.