amd Terms of Use
We at amd operate a gaming and sportsbook platform available in supported jurisdictions. These terms set out the rules governing your account, deposits, withdrawals, game play, and dispute resolution. By accessing amd, you acknowledge that you have read and agree to be bound by these terms.
Our platform offers slots (Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, Mahjong Ways), live-dealer tables (blackjack, roulette, baccarat, Dragon Tiger), sportsbook markets (Liga 1, Piala AFF, Champions League), and esports coverage (Mobile Legends, Free Fire, PUBG Mobile). All activity on amd is governed by a single account, balance, and payment system. We process deposits and withdrawals through DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and bank transfer methods (mobile banking, local payment, online payment, e-wallet).
Our services are available only where local law permits. Users are responsible for verifying that access and use comply with their own jurisdiction's law. We do not offer our services in jurisdictions where online gaming is prohibited.
Account Opening and User Responsibilities
When you open an amd account, we require accurate personal information, including your legal name, date of birth, and contact details. You must be of legal age in your jurisdiction to create an account. We undertake identity verification (KYC) before you can deposit or withdraw. This process protects both you and our platform against fraud and financial crime.
You are responsible for keeping your amd login credentials confidential. If you suspect unauthorized access, contact our support team immediately. We are not liable for losses resulting from your failure to protect your password or account details. You agree that all activity on your amd account is your responsibility, whether or not you personally initiated it.
Verification is required before withdrawal
amd may request additional documentation before processing any withdrawal. This is standard practice and protects your account security. Provide requested information promptly to avoid delays.
Deposits and Your Account Balance
Deposits on amd are processed through our partner payment providers. When you initiate a deposit via DANA, e-wallet, mobile banking, local payment, or bank transfer, funds are transferred to amd's receiving accounts. Your amd balance updates once payment is confirmed. Processing times vary by method—e-wallet methods typically process within minutes; bank transfers may take longer during non-business hours or holidays.
amd does not charge deposit fees. Your payment provider may impose standard transfer charges, which are separate from amd's fees. All deposit amounts are credited to your amd balance in full (minus any provider fee). You can then use this balance across all amd games and markets within a single unified account.
Withdrawal and Payout Rules
To withdraw funds, log into amd, navigate to the Cashier section, and initiate a withdrawal request. Select your preferred method (online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, or other available options). Enter the amount and your payment account details. We verify your identity and account ownership before processing. Once approved, we initiate the transfer to your designated account.
Withdrawal processing times depend on your payment method and bank processing schedules. E-wallet withdrawals typically process within hours on business days. Bank transfers may take one to three business days. During holidays (Idul Fitri, Idul Adha, Imlek, Nyepi), processing may extend due to bank closures. We display estimated windows on the Cashier page before you confirm your withdrawal.
We reserve the right to refuse or delay any withdrawal if we suspect fraudulent activity, money laundering, or breach of these terms. If your withdrawal is questioned, we will contact you and may request additional documentation. You agree to cooperate fully with any verification requests.
Our amd Game Play and Bonus Policy
All amd games—slots, live-dealer tables, sportsbook markets, and arcade games—are subject to our game-specific rules and paytables. We provide full transparency: each game displays its payout rate, bet limits, and winning conditions before play begins. Outcomes are determined by certified random number generators or, in the case of live-dealer games, physical equipment and human dealer actions.
Key policy points
- We do not guarantee winnings or offer "risk-free" play
- Bonus terms (if offered) are time-limited and carry specific conditions—read carefully before accepting
- We may modify game rules or close markets; we notify users in advance where reasonable
- Your account balance reflects all wins, losses, deposits, and withdrawals in real time
- amd does not offer cash-out or early termination of bets except where game mechanics explicitly allow it
Dispute Resolution and Complaints
If you believe a transaction has been processed in error, or if you have a complaint about game fairness or our service, contact amd support. Provide your account name, the date and time of the disputed activity, and a clear description of the issue. We aim to respond to all complaints within a reasonable timeframe. If we cannot resolve the matter to your satisfaction, we will outline your options for further escalation.
Any legal dispute arising from your use of amd shall be governed by the laws of the jurisdiction in which amd is registered. You agree to attempt resolution through our internal complaints process before pursuing external legal action.
Account Suspension and Closure
We reserve the right to suspend or close your amd account if we detect breach of these terms, fraudulent activity, or violation of applicable law. Reasons include but are not limited to: providing false information, using amd from a prohibited jurisdiction, engaging in bonus abuse, or suspected money laundering. If we close your account, we will attempt to return your remaining balance to your registered payment account, subject to verification.
You may request account closure at any time. Contact amd support, and we will process your request. Any remaining balance will be withdrawn to your registered payment account. Once closed, you cannot reopen the same account; you may create a new account subject to our verification requirements.
Privacy and Data Protection
We at amd collect and process personal data (name, contact details, payment information) to operate our platform, process transactions, and comply with legal obligations. Your data is protected under our privacy policy and standard security practices. We do not share your information with third parties except where required by law or to process your payments. For full details, see our Privacy Policy.
These terms are current as of the date shown on our website. We may update them at any time. Continued use of amd after an update constitutes acceptance of the new terms. Users in Jakarta, Surabaya, Bandung, Medan, Semarang, and other supported regions are subject to the same terms, adapted only where local law requires.